Privacy Policy

At BS MASTERBUILDERS LTD, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.bsmasterbuilders.co.uk, and how you can manage your data rights.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of personal data:

  • Personal identification information: name, email address, phone number, etc.
  • Communication data: correspondence with you, such as emails and support queries.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services, including responding to inquiries and processing transactions.
  • To send you updates, newsletters, or marketing communications (if you have consented to receive them).
  • To ensure the security of our website and prevent fraud.
  • To comply with legal obligations.

3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

  • Consent: Where you have given explicit consent (e.g., for marketing communications).
  • Contractual necessity: To fulfil a contract or take steps prior to entering into a contract (e.g., processing orders).
  • Legal obligation: To comply with legal requirements.
  • Legitimate interests: To pursue legitimate business interests, such as improving our services and marketing.

4. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

  • Service providers: Third-party companies that help us operate our website and business (e.g., hosting providers, payment processors).
  • Legal compliance: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

We will not sell, rent, or trade your personal data to third parties.

5. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

7. Your Data Protection Rights

You have the following rights under the UK GDPR:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to erasure: You can request that we delete your personal data, subject to certain exceptions.
  • Right to restrict processing: You can request that we restrict how we process your data in certain situations.
  • Right to data portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
  • Right to object: You can object to the processing of your personal data for certain purposes (e.g., direct marketing).

To exercise your rights, please contact us at [email protected].

8. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences and improve the functionality of the site. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Please check this page periodically for updates.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

BS MASTERBUILDERS LTD
[email protected]
07402 353444; 07951 530877